Community Outreach is the core of all we do. It encompasses our day/night emergency shelters, food pantry, Everyone Deserves Cafe, and programs for those experiencing homelessness. We have two Outreach campuses, our main site in Castro Valley (behind Trader Joe’s), and in South Hayward (formerly South Hayward Parish).
If you’re experiencing homelessness or housing insecurity, call the numbers listed below. If you’re wanting to participate in our work to end involuntary homelessness in our community, we always need volunteers and donations, and would love to welcome you into the work.
*Religious affiliation is not required nor expected in order to receive services or volunteer.
SHELTER
7 days/week • 6:30pm-7am
Must be 18+
Raffle at 8pm (line starts at 6:30)
RESOURCE CENTER
M-F • 9am-5pm
Case Management
Daily Meals • To-go Dinners
Showers • Laundry • Pets Welcome
Recovery Circles • Narcan Available
Everyone Deserves Cafe • Computer Lab
Community Garden
SHELTER
7 days/week • 6:30pm-7am
Must be 18+
Raffle at 8pm (line starts at 6:30)
RESOURCE CENTER
M-F • 9am-5pm
Case Management
Daily Meals • To-go Dinners
Showers • Narcan Available
Community Garden
ADDITIONAL PROGRAMS
Safe Parking
CASTRO VALLEY ONLY: Safe Parking is for anyone currently residing in a vehicle (no campers/RV’s/trailers allowed). Participants required to register through a Case Manager in the Resource Center. Enter during Resource Center hours, or call: 510.634.4750
Tiny Homes
CASTRO VALLEY ONLY: Our 6 Tiny Homes are run as an 18-24 month transitional housing program for individuals currently experiencing homelessness. Applications are currently closed. Check back for application and more details when available.
Kinara Pathways
Kinara is our workforce development program, available to all guests receiving services. To read more, click here!
Frequently Asked Questions
WHAT KIND OF SHELTER DO YOU HAVE?
We operate adults-only, low-barrier, emergency, congregate shelters. “Low-barrier” means we try to keep access as open as possible, and do not require background checks or sobriety. “Emergency” means we don’t expect guests to be here long term, but we don’t limit length of stay. “Congregate” means our shelters are in large rooms (gym and sanctuary). Each bed (mat) has its own area, but the space is open and shared. We do not have individual rooms for guests. Our shelters are only for adults, but we can help you get connected with area shelters that serve youth and families.
HOW DO I GET HELP?
The best way to get started is to stop into one of our Resource Centers M-F between 10 AM - 4 PM and ask to meet with one of our Case Managers. (Our Castro Valley location has more staff on site, and better ability to meet with new guests.)
ARE SHELTER BEDS AVAILABLE TONIGHT?
Our bed availability changes daily, so it’s best to call our shelters directly to find out! Our shelters operate with a “reserved bed program” called “Core Club” for guests who know they’ll need a bed for more than one night, and a nightly raffle process for any remaining available beds. Join the shelter line before 8 PM to participate in the raffle. (To-go dinners are also available in the shelter line, even if no beds are available.)
HOW DO I JOIN THE “RESERVED BED PROGRAM?”
To join the “Core Club,” guests can participate in the raffle on Tuesdays and Thursdays at 3 PM in our Resource Centers. Once you’re a member of the Core Club, there’s no need to raffle into the shelter on a nightly basis.
WHAT IS SAFE PARKING?
Our Safe Parking program is available at our Castro Valley site for anyone living in a vehicle (no trailers/RV’s). Sign up through our Resource Center, M-F 10 AM - 4 PM. Vehicles need to be registered and in working condition, but resources may be available to support while registration is obtained. Speak with a Case Manager to learn more.
DO I HAVE TO BE HOMELESS TO GET HELP?
No! We know that housing insecurity often starts before someone has nowhere to sleep at night. Our Resource Centers are available for anyone in need of showers, meals, and case management to access health and housing services. Come to either site, M-F 10 AM - 4 PM, and make an appointment with a case manager to get started.
CAN I BRING MY PET?
Yes! Our Castro Valley site is pet-friendly, and welcomes all well-behaved animals (leashed or crated).